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IT Support Engineer (Contract)

San Francisco, CA

Post Date: 12/05/2017 Industry: Financial

Our client in San Francisco, CA is looking for a contract IT Support Engineer who will work with internal stakeholders and their global IT team. This person will build, configure, and deploy desk accessories, VoIP-phones, and end-user laptops. They will set up global video conferencing, resolve IT issues, troubleshoot Windows and Mac OS X systems/networks, create concise technical documentation, and collaborate with stakeholders to provide efficient on-boarding and off-boarding of end users.

  • 2+ years providing IT customer service to internal stakeholders
  • Experience working with leadership and executives
  • Experience configuring, installing, and troubleshooting PC and Mac OS X software
  • Experience with Windows Servers, JIRA service desk, Cisco/Meraki, networking protocols, & video conferencing technologies
  • Proficient in documentation
  • Willing to work outside of business hours
  • Ability to think on your feet, respond quickly and provide excellent customer service

*Full-time, contract position (3-month term with possibility of extension)

 


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