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Jr. Salesforce Administrator

Hartford, CT

Posted: 07/21/19 Industry: IT

Are you an enthusiastic Salesforce Admin looking to grow your skills? Our client in the Hartford, CT area is looking for a Jr. Salesforce Admin to join the company full-time! Their Salesforce org is growing rapidly and becoming increasingly complex, so they need a full-time Admin to take the lead. This is the perfect opportunity for a natural problem solver who loves learning new business processes, and is ready to use their Salesforce knowledge to the support and enhance a Salesforce org!

Responsibilities include, but are not limited to...

  • Administer and optimize Sales, Service, and Community Clouds in Lightning
  • Provide technical and functional support to Salesforce users and 3rd party apps
  • Create and manage users; manage security and data access
  • Monitor and implement changes to objects, fields, reports, dashboards, etc. as needed
  • Build and maintain automations using Process Builder, Flow, and Workflow Rules
  • Build reports and dashboards that help support business functions across the organization
  • Test and troubleshoot as needed
  • Develop documentation of existing systems and procedures
  • Establish training material as needed and provide one-on-one and group training to end users
  • Keep up to date with Salesforce releases, features, and best practices
  • At least 1 year of full-time Salesforce administrator experience in Sales Cloud, Service Cloud, and Lightning
  • Solid Salesforce process automation skills (Process Builder and Flow)
  • Very experienced in SFDC administration basics, including profiles, roles, permissions, custom objects, record types, formulas, reports, and dashboards
  • Analytical and problem-solving skills, troubleshooting experience/skills
  • Excellent communication and presentation skills
  • Community Cloud Experience is a big plus!
  • Full-time, onsite position
  • Client is located ~15 minutes from Hartford, Connecticut

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