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Salesforce Administrator

Richmond, VA

Posted: 09/18/19 Industry: N/A

Our client in Richmond, VA is looking for their next #AwesomeAdmin! They're looking for someone that will maximize efficiency and leverage the full features and benefits of Salesforce based on their business needs. The right candidate will have excellent technical and communication skills and be able to interface with functional analysts and internal stakeholders to understand requirements to successfully administer, enhance, and integrate the Salesforce platform.

Primary Duties and Responsibilities

  • Manage daily support and maintenance tasks
  • Manage all support requests and users' administrative needs and provide training as necessary 
  • Design and maintain fields, views, reports, dashboards, campaigns and other Salesforce objects and functions as needed
  • Design and manage data integration between Salesforce and other applications
  • Identify opportunities for application optimization, integration, redesign, or development
  • Maintain security including sharing rules and security levels
  • Maintain system documentation and Salesforce policies and procedures
  • Manage and document ongoing Salesforce customization and integration projects
  • Make recommendations to management regarding implementations as appropriate
  • Be the company subject matter expert on Salesforce
  • 3-5 years of experience performing Salesforce configuration and administration (Sales + Service Cloud)
  • Salesforce Administrator Certification desired
  • Strong Salesforce data object management and data integration skills required
  • Relational database and SQL experience desired
  • Excellent comprehension skills, with the ability to listen to and understand information and ideas presented through verbal and written communication
  • Ability to communicate professionally and effectively, both written and verbally, particularly when under pressure
  • Detailed oriented, with the ability to plan, prioritize, and meet deadlines in a fast-paced environment
  • Strong reporting background using standard Salesforce functionality
  • Ability to work independently, as well as part of a team
  • Bachelor's Degree in IT or related field

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