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Salesforce CRM Manager

Overland Park, KS

Posted: 09/29/20 Industry: N/A

Job Description

Our privately-held client based in Overland Park, Kansas is looking for a full-time Salesforce Administrator to join their team!

In this role, you'll be responsible for maintaining all Salesforce environments (sandbox, production, etc.), improving the system, leveraging its tools and capabilities, helping users, and more! ...

Your objectives and tasks will include >>

  • Support user base (including system configuration, process building, complex formulas, and system maintenance) and teach them best practices
  • Manage and set up user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules and Security)
  • Design and maintain custom objects, fields, formulas, validation rules, custom workflow, and approval processes
  • Build, test and deploy enhancements to custom objects, page layouts, workflows, alerts, reports and complex dashboards within Salesforce
  • Resolve support issues
  • Be aware of Salesforce releases and updates; provide recommendations and documentation regarding features to implement
  • Develop and provide documentation and training
  • Continuously identify improvements to the CRM
  • Partner with stakeholders to optimize the platform
  • Drive and increase user adoption and ensure user satisfaction
  • Collaborate with business units and finance to develop dashboards and reports
  • Gain a deep understanding of all business needs so you can optimize and execute configurations, processes, workflows, automations and reporting needs

#awesomeadmin #salesforcejobs #sfdc

Job Requirements

  • 2+ years of Salesforce administration and/or development experience
  • 1+ years of Pardot experience
  • Working knowledge of SQL, proficiency in Excel, and overall strong analytical and reporting skills
  • Experience as a business analyst or project manager is desired
  • Lifelong technology learner
  • Skilled multitasker, you can juggle many projects at once
  • Skilled in presenting technical and analytical info to all audiences
  • You enjoy working with users and people at all levels in an organization
  • Must have bachelor's degree 

Additional Information

  • Reports to CFO

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